Privacy Policy
Last updated: September 15, 2025
Introduction
At caleronivora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our financial planning services and website.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services:
Personal Information
- Contact details (name, email, phone, address)
- Financial information relevant to planning consultations
- Communication preferences and service feedback
- Payment and billing information
Automatically Collected Information
- Website usage data and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for the following purposes:
- Providing financial planning consultations and services
- Processing payments and managing your subscription
- Communicating with you about your account and services
- Improving our website and service offerings
- Complying with legal and regulatory requirements
Legal Basis for Processing
Under Australian privacy law and international regulations, we process your personal information based on:
Legal Basis:: We process your data on the basis of consent and legitimate interest for service provision.
How We Share Your Information
We do not sell your personal information. We may share your data only in these limited circumstances:
- With service providers who assist in delivering our services
- When required by law or legal proceedings
- To protect our rights and prevent fraud
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Delete your personal information in certain circumstances
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience and analyze website usage.
For detailed information, please see our Cookie Policy. Cookie Policy
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records may be retained for up to 7 years as required by Australian regulations.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "last modified" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us using the information below.
Level 15, 123 Collins Street, Melbourne VIC 3000, Australia